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Onlinehelp.png Help: How to report a bug?
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To file a bug report you need an account (incl. email address) in the SMWforum.
Read here how to create an account: creating an account in the SMWforumSmw plus help icon 16x16.png.

You can file bug reports for:


a bug in your SMW+ installation

If you found a bug in your SMW+ installation we would like to know about it so we can fix it quickly. Please verify first if your issue is really a bug:

  1. Reproduce your issue using one of ontoprise's SMW+ reference installations:
    reference SMW+ installations
    (please select the one which comes closest to your configuration)
  2. Search Bugzilla, to see whether your issue has already been reported:
    list of current issues in bugzilla

After you have followed these checks you can file the bug in SMWbugzilla (if you want a more detailed description of the required data then you might find the guidelines for filing a software bugSmw plus help icon 16x16.png helpful.


Pfeil.gif File a bug for a SMW+ installation

SMW+ contains the following parts: Halo Extension, Wiki Administration Tool (previously known as Deployment Framework), Smwplus, Smwplussandbox, Enhanced retrieval extension and WYSIWYG extension

Pfeil.gif File a bug for a MediaWiki extensions

There you find the extensions Access Control List and WYSIWYG that are provided by Ontoprise

Pfeil.gif File a bug for another extension which is not contained in the SMW+ installation

There you find all other extensions that are part of the Halo project but which are not contained in the SMW+ installation

Pfeil.gif File a bug for a Triple Store

There you find the TripleStore Basic (Jena) and TripleStore Professional (Ontobroker)

Pfeil.gif File a bug for Microsoft Office Connectors

There you find the Microsoft Office Connector, Microsoft Project Connector, Semantic Connector / Wikitag

a bug in the SMWforum installation

If you encounter a bug in the software installation on SMWforum we'd like to know about it so we can quickly fix it. To do this we need the following information:

  • A description of the bug (If possible the scenario or an example we can use to reproduce the bug)
  • The name of your browser (Firefox, Internet Explorer, Safari, other)

(if you are sure that the configuration of SMWforum has a problem then use this link: file an issue with the configuration of SMWforum.)


an issue with an article of the SMWforum

If you found a problem in one of the articles on SMWForum please report them so they can get fixed. To quickly solve the issue we need:

  • A description of the bug (If possible the scenario or an example we can use to reproduce the bug)
  • The URL of the article in question

a feature request for SMW+ or Halo

If you want to propose a new feature please read How to file a feature request in SMWbugzillaSmw plus help icon 16x16.png.

Warning.png  Important note:
Do not use special characters in the title of the bug!!!
This page was last modified on 31 January 2012, at 05:07.This page has been accessed 7,024 times.
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